Information

Return Policy

Shipping
All our products are shipped with traceable shipping. We want to keep prices down so that you, as a customer, get the best price. Therefore, we cooperate directly with the factory, and the product is shipped from our warehouse with 5-12 working days of traceable shipping.

Of course, we always check what comes in and what the fastest option will be for your order. We always follow our core principles.

If the order is shipped from our international warehouse, you may also need to pay an import fee. This rarely happens.

Returns
Should you for any reason wish to return your product, you have a 14-day right of withdrawal. In that case, you need to send the product to our warehouse. You will then get all your money back upon the returned item. Email us at kontakta.hemmie@outlook.com and we will help you!
As a customer, you are responsible for the return cost. The item must be unused and in its original packaging. The right of withdrawal does not apply to custom-made products.